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FAQ

  • What do I need to know about ordering mosaic supplies online?

A) We do not backorder. Please ensure you order enough materials to complete your project. We cannot guarantee the exact materials/colours will be available at a later date.

B) Product prices are in Canadian dollars. For U.S. shipments, please note we are not responsible for duties & other fees.

C) Canadian customers are charged the tax for their respective province.

D) Orders received by Friday at 12:00 pm ET are shipped on Saturday via Canada Post. 

E) If an item is out of stock we will refund the cost and ship available items.

F) We accept credit cards and PayPal for online orders. 

 

 

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